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Frequently Asked Questions

     Please do not send reservation requests through this form or via e-mail. If you would like to make a reservation, please call us weekdays between 9:00am and 3:00pm at 225-346-8422 and we will be happy to schedule a reservation for you.

Gift Certificates are available.  Please contact Juban's directly.  We prefer to keep your payment and personal information secure and private.

FREQUENTLY ASKED QUESTIONS

Juban's Restaurant and Catering, regionally and nationally acclaimed since 1983, evokes the gracious hospitality and ambiance one expects to find in an old New Orleans home.  Our on site facilities include an Atrium Courtyard bar, private dining rooms with seated accommodations from 12 to 150 guests, and 250+ for receptions and cocktail parties.  The Highland room can accommodate up to 175 guests for cocktail receptions and can break out in to other rooms based on additional numbers of guests as follows: 

175-200 the Highland room and half of the atrium bar

200-250 add the Hyacinth room

250-350 add the Acadian room

Does Juban's have access to the internet?

Yes, all rooms are capable of wireless internet hook up;  please ask your sales representative for details.

What is Juban's dress code?

Business casual is acceptable dress for dining; Juban's does not require a coat and tie.

How do I secure a reservation for a private room?

A Credit Card number is needed to hold a date.  All contracts and confirmations must be signed and returned to Juban's within 48 hours of receipt.

Do you need a deposit?  Is it refundable?

All private rooms can require a deposit based on when the event is booked; all events of 50 guests or more require a deposit of $500.00 which will be applied toward the event.  The deposit will be non-refundable after 60 days prior to an event taking place within 6 months, and 90 days prior to an event taking place after 6 months.

When must payment be made?

All payments are due upon receipt unless prior arrangements have been made with our accounting department.

What about selecting a menu?

All menu selections must be made no later than two weeks prior.  Menu prices can only be guaranteed within 60 days of an event.  (Juban's will be happy to customize a menu to suit your groups particular needs or tastes.)

Do menu's differ for different size groups?

Small groups of 20 or less are welcomed to order from our regular dining menu.

Groups of 50 or less can select from the group dining menus with all choices provided.

Groups of 50-75 are limited to two entrée choices and one dessert.

Groups of more than 75 must select a single menu for all guests, or pre-order using an RSVP card.

How will the servers know who gets what, when there is a choice?

All groups of over 50 are encouraged to pre-order with an RSVP card sent to their guests, and using place cards to signify guest's choices in order to expedite service.

When do you need the guarantee number?

All guarantees for groups of 50 or less are due no later than noon, two business days prior to the event. 

All guarantees for groups over 50 are due no later than noon 5 business days prior, but can be adjusted within 10% up to the 48 hour date.

Once a guarantee has been set it can increase but not decrease.  (The guarantee is the number of guests you will pay for.)  We base our guarantee date on the standard 5 business day work week.

Which rooms will you use?

Rooms are based on availability and number of guests.  Juban's reserves the right to relocate events within the restaurant based on number of guests and special set up requirements.

Some rooms have limitations regarding set up arrangements and capacities; see your sales representative regarding your particular set up requirements.

Is there a charge for different colored linen?

Linen is provided at no additional cost.  Specialty linens are recommended and can be rented for an additional charge.

Do you have a dance floor?

Juban's can supply a 15'x15' oak parquet dance floor for an additional $250.00

What about flowers?

Floral displays are not provided by Juban's restaurant; we have a list of preferred vendor's, but you are welcome to bring in your own table decorations.

What if we have a banner or signs to hang on the wall?

Juban's does not allow anything to be hung, pinned, or taped on or to the walls in any room in the restaurant.

What about candles?

We do provide votive candles for all tables.  Any other candle sticks must be covered with a glass shield.

When will someone be there to let the cake people in or other special deliveries?

Juban's requests that prior arrangements be made with your Juban's sales representative regarding vendor deliveries; including all packages, specialty items, cakes and floral (cakes must be delivered with storage instructions.)

When can you get in the room?

Your room will be made available to you for your event as follows:

Luncheon events:  After 9:00 A.M. on the morning of the event.

Evening events: After 3:00 P.M. on the day of the event and Saturday evening events

In the event the room cannot be made available by 3:00 P.M., we will assist you with any special needs.

Do you allow events or wedding receptions during the day on Saturday?  Do you offer functions when you are normally closed like prior to an LSU game or on Sunday?

For special events during the day on Saturday or Sunday when we are normally closed, special arrangements can be made for groups of 75 or more.

Do you allow wedding ceremonies?  What is the cost?

We do allow wedding ceremonies for a small fee in conjunction with a reception.  We do however have limitations as to what rooms are available and service times.  It is best to see your sales person to discuss options and cost.